Team kits & football kit suppliers to football teams, sports clubs, schools & colleges throughout the UK

Terms and Conditions

Pro Soccer UK the Home of Quality Affordable Soccer Kits & Football Equipment

Kappa Order Notice: Please Note the Brand Kappa are experiencing delivery delays at the moment, Please contact us prior to placing your order online for the latest delivery updates 01283 730088.

THIS WEBSITE IS FOR TEAM SALES ONLY, AND NOT FOR INDIVIDUAL PERSONAL PURCHASES.

​Please contact the sales office if you are unsure if this applies to yourself and need further information.

Terms and Conditions Please read this agreement carefully before using our website(s) and services. They represent the terms and conditions ("Terms") for using Prosocceruk website(s) and for placing orders for items from Prosocceruk.

You should print a copy of these terms and conditions for future reference.

Using our website indicates that you accept the Terms. Prosocceruk may change, suspend or discontinue the services at any time, including the availability of any feature, database, or content.

This website www.prosocceruk.co.uk is owned and operated by

Pro Teamwear UK
3D Harrison Court
Hilton Business Park
Derby
​DE65 5UR

VAT number 890463014

Registered in England - 06650326

Email: sales@prosocceruk.co.uk

Tel: 01283 73 00 88

If you need to contact us please use the details above.

2. Make a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this as soon as possible.

Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.

We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.

Garment Sizes

Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.

The staff of Pro Soccer Uk will never recommend to the customer the sizes for garments purchased, this is the sole responsibility of the purchaser and they do so at their own risk.

ProSoccerUk rely on the customer to order the correct sizes & quantities, if we supply the specified size/quantity correctly then ProSoccerUk will not accept any costs involved in exchanging the product.

If you are unsure of ordering the correct size/colour we recommend you purchase a sample size for guidance before ordering a team purchase.

Colour Fastness/Shade Variation

We do not guarantee colour fastness on any of the goods for sale, outside of those offered by the brand manufacturer. Every effort is made by brand manufacturers to ensure matching colours across the range & style of garments, but there may be variations from dye batch to dye batch, or variances in fabric material or style, so it's not possible to guarantee an exact colour match across multiple ranges or orders.

Non-Stocked Items

PLEASE NOTE: - NIKE, ERREA, PUMA, JOMA, HUMMEL, KAPPA, MITRE, PRECISION etc are not stocked items. If you place a ‘sample order’ for a non-stocked item, you CANNOT return the item for a refund, as these are special orders.

If a sample order is placed for a non-stocked item, Prosocceruk will send an email to inform you the order placed is non stocked and will remind you that it is non-returnable and non-refundable. You will need to reply to our email to reaffirm you wish to proceed with the purchase before we can continue to order from our supplier.

Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
​By placing an order with us, you agree to and accept these terms and the terms of website use.

This website is Governed by English law

3. How to place order

You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. If you prefer to order by telephone you can do so by calling Tel: 01283 73 00 88 (Please note that we can only deliver to the card holder's address on telephone orders)

You will be required to pay for the goods in full at the time of ordering.

We use secure payment facilities for online purchases. You can pay for your order by Visa, MasterCard or Delta/Connect.

Promotional prices only apply during the period stated.

Free Shirt Number Offer - Kit Conditions*

  • This offer does not apply to clearance products
  • 1 Block number applied per Strip purchased only. (Shirt Number only)
  • Offer only includes Rear Block Number Style, No other Number Style's.
  • White or Black numbers Only from 2 - 16 (excluding 13)
  • This offer Applies to all our Branded Football Kits when purchasing upto x14 Shirt, Short & Socks along with (Outfield Shirts Only Not Goalkeeper Kits)
  • If you order more than 14 kits and require additional numbers you will need to add them to the order and pay at the checkout
  • Valid From 02 / 05 / 2021 - Offer Expires - 25 / 12 / 2022

All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.

Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.

Once your order is complete we will notify you of the dispatch date.

4. Delivery & Carriage Charges

Please note, due to the Covid-19 pandemic, we are experiencing delays on orders due to logistical challenges with the transportation of stock, social distancing within the workplace, and staff needing to isolate.

Branded Kits & equipment (i.e. Nike, Errea, Joma, etc.) are ordered direct from the manufacturer and usually despatched in approximately 3-4 weeks (not including weekends). Our range of Pro discount football kits are usually despatched within 4-5 working days. If you require any personalisation on garments then please allow another 7-10 working days on top of the timescales above. All Timescales are estimates and can change without notice. As this is out of the control of ProsoccerUK, compensation or discount, of any kind cannot be given.

If you need an order urgently please contact us in advance for a more accurate delivery date.

Your order may arrive in more than one delivery.

All mail orders are subject to a £10 carriage charge for the first 20kg. Heavier weights are charged at 50p per extra kilogram. Most kit orders fall within the minimum charge. Please contact our office for details.

UK Mainland @ £10.00
Mainland Scotland @ £10.00
Scottish Highlands @ £25.00
Scottish Islands @ £25.00
Northern Ireland @ £25.00
Isle of Man (IM) @ £25.00
Jersey (JE) @ £25.00
Republic of Ireland @ £30.00

Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Please note: Once your order is dispatched from our warehouse, it is then your responsibility to ensure that someone is present to sign for the parcel at the address supplied at the time of ordering. If your order is returned to us, by the courier, due to either an incorrect address supplied or no one available to sign for the parcel, then we will need to collect a further payment at our standard delivery charge at the time of the original order.

If you make any changes with our courier once the order has been dispatched from our warehouse, ProsoccerUK cannot be held responsible for any issues that may arise from such changes and we will not be liable for compensation whatsoever. These changes include, but are not limited, to requesting the goods to be left with a neighbor, a change in delivery date or agreeing for goods to be left in a safe place without a signature.

ProsoccerUK will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.

If changes are made direct with the courier, any problems with that may occur must be reported directly to the courier and not with ProsoccerUK.

After two-failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to the factory and we reserve the right to charge you an additional re-delivery charge.

As a signature is required on all deliveries, you must be home to accept delivery of your order, which is estimated between 9.00am and 6.00pm Monday - Friday.

Delivery Shortages

If you receive an order and you believe they may be a shortage please ensure you take all of items out of the box, and go through each item separately to ensure that items haven’t stuck together or items haven’t slipped inside another item of your order.

You should advise us in writing of all shortages within 24 hours of receipt, failure to do so and we will be unable to accept your claim.

Please note Prosocceruk weight check all orders that leave our premises, so we are able to check to ensure the order was dispatched complete. As part of your claim you may be required to report theft from the box to the police and then supply to us the crime number, police station and officer dealing with the crime. All suspected fraudulent claims for shortages will be reported by us to the Police for further investigation. We reserve the right to pass all of your details to the Police authorities, in all instances where we believe a crime may have been committed. We have introduced this procedure due to a number of fraudulent claims. The police have prosecuted those who have made fraudulent claims.

If the goods are lost or damaged in transit, please let us know promptly.

Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.

Printing

We will use our best endeavours to obtain the closest possible match to files/artwork submitted to www.prosocceruk.co.uk however we cannot accept any responsibility for any variation in colour of the finished print, due to the heat application of digital printing to the garment, shade variants may occur when printing on to different colour garments. Any file/artwork submitted to Prosocceruk that you have supplied which requires exact pantone colours will be printed as near as the printing process allows. Proteamwearuk accept no liability in the finished digital colour print.

Artwork & Embroidery Origination Files

The Customer may request in writing their design files produced for either the artwork or origination files. These will be released within 5 working days once an administration fee of £15 has been paid to cover the costs associated to fulfilling the request. If the artwork or origination was provided free of charge (including promotional offers), subsidised or a discount applied to the order, then the ownership of these files belongs to Proteamwearuk Limited and a payment of the original full price of the associated files will be required to pass ownership of the files to the customer, plus an administration fee of £15 to process the request for the files to be supplied. Please note only the customer who placed the order containing the artwork or origination can apply for the transfer of ownership or request of files.

Copyright Patented Designs

The Customer shall hold the Company indemnified in respect of any claim cost expense or loss in respect of any patent copyright design or trademark registration or any similar form of protection in respect of the production or sale of any of the Goods specified or authorised by the Customer. The Company gives no warranty (and none shall be implied) that the Goods or their sale or use shall not infringe copyright patent design or trademark registration or other similar forms of protection belonging to any third party. Sale of the Goods shall not imply or include the sale assignment or passing of any copyright to Customer.

  • Team Badge - These will be applied to the Left Side (as wearing) unless otherwise stated
  • Squad Initials / Small Numbers - These will be applied to the Right Side (as wearing) unless otherwise stated.

All Print instructions can be e-mailed along with your order number to sales@prosocceruk.co.uk

Adding Extra Printed Items: When adding additional items to an exsisting order we would advise sending an image of the front and back of the shirts to ensure colours/positioning of logos are correct and will match what you already have.

5. Cancellation and returns

This policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or the following goods which are exempt from the right to cancel. If you have placed your order with Prosocceruk

If you have placed your order with Prosocceruk and then subsequently decide you wish to cancel the order, provided the order has not moved into our dispatch or personalisation department, you are able to cancel but you may be liable for a cancellation fee. The cancellation fee covers our administration costs and print preparation charges.

Prosocceruk offer a returns policy for any unused or unwanted items. Unfortunately we are unable to offer any refunds on items that have been personalised unless a printing error has occurred.

Please Note: The company operates a strict “No Returns Policy” on clearance goods

You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail or write to us using the following form Cancellation Form. We are unable to accept cancellations by phone.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging and in a resaleable condition to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage and returned in the same condition as they were received, If bags, tags and items do not return in this condition then charges may apply.

You may properly examine the goods for 14 days as you would do had you visited our showroom.

Incorrectly Ordered Garments/Sizes/Colours/Quantities

We are an internet based company and all orders should be confirmed in writing. Any orders placed by telephone are entirely at the customer’s risk. We rely on the customer to order the correct Garments, Sizes, Colours and Quantities.
If www.prosocceruk.co.uk supplied your order correctly, we will not accept any costs incurred in exchanging products. All costs, including a possible restocking charge and delivery charges will be the responsibility of the customer. www.prosocceruk.co.uk should be notified in writing via the returns form, within 7 days of receipt of any items you would like to return. We will not accept any liability after this time.

All goods that are accepted for return must be complete and in an unused condition, the product must be in a resalable condition and in the original undamaged packaging within 7 working days of receiving our return authorisation number.
You are unable to return any personalised or clearance goods for return, while we are also unable to accept all base layer shorts/bottoms.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and these results in damage or deterioration, we will charge you for the reduction in value.

We will refund all monies paid to us by you excluding any postage / carriage within 14 days, less any costs due under this contract.

Business customers, or customers exempt from the distance selling regulations may not cancel an order without our mutual agreement.

This cancellation policy does not affect your legal rights - for example, if goods are faulty.

Invoicing

Please note that for legality reasons we are unable to change the invoice address once an order has been placed. If you require the invoice to be made out to a sponsor then an order must be set up under the sponsor's name and not using your personal account. If you have any questions on this please direct them to sales@prosocceruk.co.uk and one of our customer service team shall be happy to advise further.

5.4 Artwork

No artwork will be returned unless requested. The image remains the copyright of the customer and the embroidery design remains the property of Proteamwear Uk Ltd. All designs are stored for an indefinite period Free of Charge.

PLEASE NOTE: It is the responsibility of the customer to send full and clear printing requirements, including, names, numbers, sponsors and/or logos.
All badges, sponsors and/or logos sent to ProsoccerUK must be artwork ready. Please check carefully before sending, as we cannot rectify any errors once your artwork has been sent and your kit has been printed.
ProsoccerUK will not contact you regarding printing instructions or artwork and we will not be held responsible for any inaccuracy made due to incomplete information given by the customer.
If you are unsure of any of the above please contact us and we will be happy to discuss this with you

If an item is no longer available we will offer an alternative. However our liability will be to replace the faulty goods only and we are unable to guarantee an exact match. In this instance you will have the option of a refund.

6. Trade or Business Customers

The following conditions apply to orders placed by Trade or Business Customers.

Orders may not be cancelled except with our mutual agreement and having been confirmed in writing by a Director or our company. We reserve the right to make cancellation and/or re-stocking charges.

Claims for missing or damaged items must be made within 2 days of delivery.

Website Disclaimer for: www.prosocceruk.co.uk

This disclaimer details our obligations to you regarding our website. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

1. Use of Website

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

No part of this Website may be reproduced without our prior written permission.

2. Site Uptime

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3. Exclusion of Liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

4. Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

Cookie & Privacy Policy

NEW: Information about cookies

Our Website uses cookies to improve its content and ease of use. Cookies are small files of letters and numbers that we put on your computer if you agree.

We use session cookies that allow you to be remembered within the website, so any page changes or item or data selection you do is recalled from page to page. This means that you don’t get asked the same information that you’ve already given to the site. These cookies are temporary and are erased when you close your browser at the end of your surfing session.

We use tracking cookies. These help us to remember your information and settings when you visit our website in the future. This results in a faster and more convenient access and may enhance your experience of services or functions we offer. These cookies remain on your hard drive until you delete them or they expire (they have varying expiry dates, going up to two years).

We also use web analytics cookies to help us understand what content is most useful to our visitors. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure that users are finding what they need easily.

Our cookies do not keep personally identifiable information. None of the data we get from cookies will contain information that will enable anyone to contact you via telephone, email, or any other means. Tracking is limited to this site and is not shared with third party advertisers.


Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons:

Firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to unsubscribe from any marketing email from us.

The type of information we will collect about you includes your :

Name
Address
Phone number
E-mail address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at sales@prosocceruk.co.uk

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