THIS WEBSITE IS FOR TEAM SALES ONLY, AND NOT FOR INDIVIDUAL PERSONAL PURCHASES.
Please contact the sales office if you are unsure if this applies to yourself and need further information.
Terms and Conditions Please read this agreement carefully before using our website(s) and services. They represent the terms and conditions ("Terms") for using Prosocceruk website(s) and for placing orders for items from Prosocceruk.
You should print a copy of these terms and conditions for future reference.
Using our website indicates that you accept the Terms. Prosocceruk may change, suspend or discontinue the services at any time, including the availability of any feature, database, or content.
This website www.prosocceruk.co.uk is owned and operated by
3D Harrison Court
Hilton Business Park
VAT number 890463014
Registered in England - 06650326
Tel: 01283 73 00 88
If you need to contact us please use the details above.
2. Make a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this as soon as possible.
Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.
We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.
The staff of Pro Soccer Uk will never recommend to the customer the sizes for garments purchased, this is the sole responsibility of the purchaser and they do so at their own risk.
ProSoccerUk rely on the customer to order the correct sizes & quantities, if we supply the specified size/quantity correctly then ProSoccerUk will not accept any costs involved in exchanging the product.
If you are unsure of ordering the correct size/colour we recommend you purchase a sample size for guidance before ordering a team purchase
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
This contract is covered by English law.
By placing an order with us, you agree to and accept these terms and the terms of website use.
3. How to place order
You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. If you prefer to order by telephone you can do so by calling 01332 332333 (Please note that we can only deliver to the card holder's address on telephone orders)
Carriage charges will be shown prior to you placing your order.
You will be required to pay for the goods in full at the time of ordering.
We use secure payment facilities for online purchases. You can pay for your order by Visa, MasterCard or Delta/Connect.
Promotional prices only apply during the period stated.
Free Shirt Number Offer - Kit Conditions*
- This offer does not apply to clearance products
- 1 Block number applied per Strip purchased only. (Shirt Number only)
- Offer only includes Rear Block Number Style, No other Number Style's.
- White or Black numbers Only from 2 - 16 (excluding 13)
- This offer Applies to all our Discount Football Kits when purchasing upto x14 Shirt, Short & Socks along with (Outfield Shirts Only Not Goalkeeper Kits)
- If you order more than 14 kits and require additional numbers you will need to add them to the order and pay at the checkout
- Offer Expires - 10 / 05 / 2016
All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
Once your order is complete we will notify you of the dispatch date.
4. Delivery & Carriage Charges
Branded Kits & equipment (i.e. Nike, Adidas, Joma, etc.) are ordered direct from the manufacturer and usually despatched in approximately 7-10 working days (not including weekends). Our range of Pro discount football kits are usually despatched within 2-3 working days. If you require any personalisation on garments then please allow another 7-10 working days on top of the timescales above. All Timescales are estimates and can change without notice.
If you need an order urgently please contact us in advance for a more accurate delivery date.
Your order may arrive in more than one delivery.
All mail orders are subject to a £10 carriage charge for the first 20kg. Heavier weights are charged at 50p per extra kilogram. Most kit orders fall within the minimum charge. Please contact our office for details.
Please note: Once your order is dispatched from our warehouse, it is then your responsibility to ensure that someone is present to sign for the parcel at the address supplied at the time of ordering. If your order is returned to us, by the courier, due to either an incorrect address supplied or no one available to sign for the parcel, then we will need to collect a further payment at our standard delivery charge at the time of the original order.
If you make any changes with our courier once the order has been dispatched from our warehouse, ProsoccerUK cannot be held responsible for any issues that may arise from such changes and we will not be liable for compensation whatsoever. These changes include, but are not limited, to requesting the goods to be left with a neighbor, a change in delivery date or agreeing for goods to be left in a safe place without a signature.
ProsoccerUK will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
If changes are made direct with the courier, any problems with that may occur must be reported directly to the courier and not with ProsoccerUK.
After two-failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to the factory and we reserve the right to charge you an additional re-delivery charge.
As a signature is required on all deliveries, you must be home to accept delivery of your order, which is estimated between 9.00am and 6.00pm Monday - Friday.
Please check the goods on delivery - any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or ourselves within a reasonable time.
If the goods are lost or damaged in transit, please let us know promptly.
Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.
5. Cancellation and returns
This policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or the following goods which are exempt from the right to cancel.
Prosocceruk offer a returns policy for any unused or unwanted items. Unfortunately we are unable to offer any refunds on items that have been personalised unless a printing error has occurred.
You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail or write to us using the following form Cancellation Form. We are unable to accept cancellations by phone.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
You may properly examine the goods for 14 days as you would do had you visited our showroom.
If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and these results in damage or deterioration, we will charge you for the reduction in value.
We will refund all monies paid to us by you excluding any postage / carriage within 14 days, less any costs due under this contract.
Business customers, or customers exempt from the distance selling regulations may not cancel an order without our mutual agreement.
This cancellation policy does not affect your legal rights - for example, if goods are faulty.
No artwork will be returned unless requested. The image remains the copyright of the customer and the embroidery design remains the property of Proteamwear Uk Ltd. All designs are stored for an indefinite period Free of Charge.
We will use our best endeavours to obtain the closest possible match to files/artwork submitted to www.prosocceruk.co.uk however we cannot accept any responsibility for any variation in colour of the finished print, due to the heat application of digital printing to the garment, shade variants may occur when printing on to different colour garments. Any file/artwork submitted to Prosocceruk that you have supplied which requires exact pantone colours will be printed as near as the printing process allows.
www.prosocceruk.co.uk accepts no liability in the finished digital colour print.
5.6 Faulty Goods / Guarantee
If there is a problem with the goods, please notify us by email or in writing providing details of the problem. It’s helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.
The cost of returning goods to us is your responsibility; however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.
Due to the nature of football kits, care must be taken to prolong the life, especially kits with printing
All products should be cleaned/washed in accordance with our care and manufacturer’s instructions.
- Never tumble dry
- Never dry clean
- Never iron
- Never overload washing machine
- Never us
If an item is no longer available we will offer an alternative. However our liability will be to replace the faulty goods only and we are unable to guarantee an exact match. In this instance you will have the option of a refund.
6. Trade or Business Customers
The following conditions apply to orders placed by Trade or Business Customers.
Orders may not be cancelled except with our mutual agreement and having been confirmed in writing by a Director or our company. We reserve the right to make cancellation and/or re-stocking charges.
Claims for missing or damaged items must be made within 2 days of delivery.
Website Disclaimer for: www.prosocceruk.co.uk
This disclaimer details our obligations to you regarding our website. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.
1. Use of Website
You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
No part of this Website may be reproduced without our prior written permission.
2. Site Uptime
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
3. Exclusion of Liability
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
4. Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
New Cookies Policy
NEW: Information about cookies
We use session cookies that allow you to be remembered within the website, so any page changes or item or data selection you do is recalled from page to page. This means that you don’t get asked the same information that you’ve already given to the site. These cookies are temporary and are erased when you close your browser at the end of your surfing session.
We use tracking cookies. These help us to remember your information and settings when you visit our website in the future. This results in a faster and more convenient access and may enhance your experience of services or functions we offer. These cookies remain on your hard drive until you delete them or they expire (they have varying expiry dates, going up to two years).
We also use web analytics cookies to help us understand what content is most useful to our visitors. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure that users are finding what they need easily.
Our cookies do not keep personally identifiable information. None of the data we get from cookies will contain information that will enable anyone to contact you via telephone, email, or any other means. Tracking is limited to this site and is not shared with third party advertisers.